The Concierge Approach for Incident Reporting

Description

Using the Concierge Approach for Incident Reporting

Learn from first-hand experience how we created a successful program to personalize our Incident Reporting process using a “Concierge” approach.

We’ll discuss how our Incident Administrator, or “Concierge” utilizes the 3 R’s to personalize our intake process for injury reporting.

• Results = Convenience, Knowledge & Planning
• Resources = What tools are available when roadblocks occur
• Resolution = Crossing the finish line and celebrating success

By participating in this session, you will come to understand ways to best improve upon your timely intakes, follow-ups, claims reviews & relationships with your carriers, and how to best gain closures and settlements with signed releases.